STOREFRONT PRODUCT ADDENDUM - AUSTRIA
Last updated: 1 September 2026
This Storefront Product Addendum (“Addendum”) is an addendum to the Merchant Services Agreement or such other master-level partner service agreement between Wolt and the Merchant (“Agreement”).
All capitalized terms used and not defined herein shall have the meanings ascribed to them in the Agreement. In case of any discrepancy or conflict between this Addendum and the Agreement, the provisions of this Addendum shall prevail solely with respect to Storefront.
1. BACKGROUND
As an additional and optional service for merchants, Wolt offers Storefront, an online ordering solution that enables merchants to sell their products directly through their own sales channels while leveraging Wolt’s technology, logistics, and payment infrastructure.
Wolt offers different Storefront packages. The Merchant’s selected package, and the applicable fees for that package, are set out in the Sign-Up Sheet. Storefront Starter is the basic Storefront Package included in the Storefront Services. Storefront Boost is a premium package that includes the additional services and features described in Schedule 1 (Storefront Boost Features). The Storefront Boost Fee is set out in the Storefront Sign-Up Sheet. Terms applicable to Storefront Boost only apply if Merchant has signed-up to Storefront Boost.
The Merchant and Wolt wish to expand their relationship to include Storefront.
2. DEFINITIONS
“Domain” means the internet domain name(s) used to host a Storefront Website.
“Merchant Terms” means the Merchant’s policies, terms of use, or other content governing a Storefront User’s use of the Storefront Page (“Merchant Terms”).
“Price” means the price of the Merchant’s Products (including applicable taxes or VAT), after deducting Merchant-funded discounts.
“Storefront Boost” means the premium Storefront package described in Schedule 1 (Storefront Boost Features).
“Storefront Boost Fee” means the recurring monthly fee payable by the Merchant for Storefront Boost, as set out in the Storefront Sign-Up Sheet.
“Storefront Marketing Services” means the automated email marketing and third-party marketing/analytics integrations (including with Google and Meta) made available as part of Storefront Boost, as described in Schedule 1 (Storefront Boost Features).
“Storefront Page” means a Merchant-branded online ordering webpage - created, operated and owned solely by Wolt excluding Merchant Content - which is linked to the Merchant’s website (or, if the Merchant is signed-up to Storefront Boost, the Storefront Website), and/or app and/or social media channel(s) and/or Google Business Profile.
“Storefront Services” means Wolt’s services including:
(a) creating a Storefront Page that enables Storefront users to place online orders for the Merchant’s Products;
(b) configuring content (including menus, product information, photographs and other content) for display on the Storefront Page;
(c) enabling the ordering of the Merchant’s Products through the Storefront Page, and transmitting orders from Storefront Users to the Merchant;
(d) collecting payments from Storefront Users on behalf of the Merchant;
(e) sharing of reports, analysis, insights of orders made on the Storefront Page;
(f) advising the Merchant on online ordering growth;
(g) other services as Wolt may agree in writing to provide from time to time; and
(h) if the Merchant has signed up to Storefront Boost, the additional Storefront Boost Services defined in Schedule 1 (Storefront Boost Services).
“Storefront Starter” means the basic Storefront package comprising the Storefront Services excluding the Storefront Boost Services.
“Storefront User” means a customer ordering Merchant’s Products via the Storefront Page.
“Storefront User Data” means, for purposes of this Storefront Addendum, information accessible to the Merchant through the Storefront Page, which may include personal information.
“Storefront Website” means a Merchant-branded SEO-optimised marketing website, distinct from the Storefront Page, with its own branded URL, made available to the Merchant as part of Storefront Boost and built using Wolt’s standard templates.
“Wolt Materials” means any and all software (including object and source code), end-user technical documentation, flow charts, algorithms, documentation, adversary information, report templates, know-how, inventions, techniques, models, Wolt trademarks, ideas, and any and all other works and materials developed hereunder (including without limitation all intellectual property rights therein and thereto).
3. VENUES
Storefront Services will be provided for the venues listed in the Agreement, unless otherwise agreed. The
list of venues may be updated from time to time, upon written acknowledgment by Wolt.
4. COMMISSIONS AND FEES
For orders made through the Storefront Page, Wolt will charge the Merchant the commissions and fees specified in the Sign Up Sheet. If the commissions and fees payable by the Merchant to Wolt in any billing period exceed the amounts due to the Merchant for that billing period, Wolt may either: (i) offset such amounts against amounts due to Merchant for orders placed on Wolt Marketplace, or (ii) invoice the Merchant directly for the shortfall and the invoice will be payable by the Merchant within 30 days. If the invoice remains unpaid after 30 days, Wolt may downgrade the Merchant’s venue(s) to Storefront Starter until all commissions and fees have been paid in full.
Wolt will provide at least 30 days’ written notice to Merchant of any fee increases applicable to Merchant’s Storefront Services. If a material change in law, or in the enforcement of a law, materially increases Wolt’s cost of providing the Storefront Services in a given jurisdiction, Wolt may, on at least 30 days’ written notice to the Merchant, pass through fees to the Merchant commensurate with such increased costs in the affected jurisdiction. The Merchant may terminate this Addendum with respect to the affected venue(s) by providing Wolt with 30 days’ written notice from the date of Wolt’s notice.
Merchant is the seller and principal for all orders made through the Storefront Page. Merchant is responsible for remitting any taxes collected from Storefront Users to the applicable tax authority.
5. STOREFRONT SERVICES
Wolt will provide the Storefront Services to the Merchant for the term of this Addendum.
Merchant will have access to Wolt’s support services if any issues, questions, or concerns relating to deliveries arise.
Other than as set out in the Personnel and Third-Party Services section in respect of Storefront Boost Services, the Merchant is responsible, at its own cost, for obtaining and maintaining any telecommunications, internet connectivity, and computer equipment needed to access and use the Storefront Services.
6. STOREFRONT USER DATA
Wolt and the Merchant are independent controllers of the personal data collected from Storefront Users, and each is independently responsible for compliance with applicable data protection laws and regulations. The Parties may process Storefront User Data for purposes necessary for the provision or use of Storefront Service, including Storefront Starter, Storefront Page and Website, Storefront Boost, and Storefront Marketing Services.
The Parties agree to inform Storefront Users about their data processing operations in the context of Storefront Service, including by making available appropriate privacy notices covering their respective processing activities.
7. MERCHANT CONTENT AND MERCHANT TERMS
Wolt may incorporate and/or otherwise display content provided by Merchant on the Storefront Page and, if applicable, the Storefront Website. The Merchant is responsible for ensuring that such content complies with all applicable laws, and Wolt assumes no liability for the legal compliance of this content.
Wolt may provide hyperlinks on the Storefront Page to Merchant Terms, but the Merchant is responsible for ensuring that the Merchant Terms comply with all applicable laws, and Wolt assumes no liability for the legal compliance of the Merchant Terms. If the Merchant does not provide its own Merchant Terms, the Merchant hereby expressly authorizes and agrees that Wolt may use its standard terms of use and privacy notice attached as Annexes A and B, until the Merchant provides its own Merchant Terms. In either case, Merchant is responsible for (a) obtaining and maintaining valid consent for Wolt to process Customer data and (b) ensuring that the Merchant Terms comply with applicable law. Wolt assumes no liability for the legal compliance of the Merchant Terms.
The Merchant will give Wolt at least 5 business days’ notice of any updates required to merchant content that is incorporated on the Storefront Page or the Storefront Website, or to the Merchant Terms.
8. TERM AND TERMINATION
This Storefront Product Addendum shall become effective when signed or accepted by the Merchant and shall remain in force until terminated in accordance with Section 15 of the General Terms of Service.
The Merchant may terminate Storefront Boost and downgrade to Storefront Starter at any time, on no less than 30 days’ prior written notice. The termination will take effect from the 1st of the calendar month following the expiry of the termination notice period and fees are payable by the Merchant until then. Fees paid in advance for Storefront Boost are non-refundable. On termination of Storefront Boost, Wolt may cease making the Storefront Website and any other Storefront Boost features available.
Upon termination of Storefront Boost for any reason other than the Merchant's material breach, the Merchant may request a copy of the Storefront User Data collected via the Storefront Marketing Services, provided that such request is made within 30 days of the termination effective date.
Sections 2, 4, 6, 7, 10 and 12 together with this Section 8 together with Sections 1.3(a), 1.3(c), and 1.4 of Schedule 1, shall survive termination of this Addendum to the extent necessary to give effect to their terms.
9. PERSONNEL AND THIRD-PARTY SERVICES
Each Party is responsible for the acts and omissions of its own personnel and subcontractors in connection with this Addendum.
The Merchant is responsible for obtaining and maintaining any equipment (including any QR code signage, scanner, or point-of-sale hardware) needed to use the Storefront Boost Services, and for the costs of doing so.
10. INTELLECTUAL PROPERTY RIGHTS
Subject to the terms of this Addendum and the Agreement Wolt grants the Merchant a non-exclusive, non-transferable, non-sublicensable licence to access and use the Storefront Page and, if applicable, the Storefront Website to receive the Storefront Services. The Merchant may not resell, sublicense, or otherwise make available to any third party any feature of Storefront or any part of the Storefront Services. The Merchant will not, and will not permit, cause or assist any third party to: (a) frame, mirror, or otherwise embed the Storefront Page or Storefront Website on any other website or application; (b) scrape, crawl, or use any automated process to extract content from the Storefront Page or Storefront Website; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Storefront Page or the Storefront Website; (d) circumvent any security feature or function of either, except to the extent such a restriction is prohibited by applicable law; (e) remove or alter any Wolt trademark, notice, or attribution appearing on the Storefront Page or Storefront Website, or (f) use any feature of the Storefront Services for any purpose or than in the performance of this Addendum.
11. GOOGLE ADD-ON
By using the Storefront Services, Merchant will be automatically enrolled in an add-on feature offered by Wolt and facilitated by Google, a third party. This feature will display certain Merchant information information in Google search results and allow Customers to navigate to the Storefront Page via Google. For the purposes of this feature only, Merchant hereby grants Wolt and its affiliates a non-exclusive, royalty-free, fully-paid up, worldwide, irrevocable, perpetual license and right to use and display Merchant’s name and other information in Google search results. Merchant also agrees that it will not list any other online ordering product in this feature. Merchant may opt out of this feature at any time by notifying Wolt in writing. This feature is separate and apart from the Storefront Page so Merchant’s election to opt-out of this feature will not adversely impact the Storefront Services.
12. MISCELLANEOUS
Unless otherwise agreed herein, the terms of the Agreement including the applicable terms in the Marketplace Product Addendum shall apply to this Addendum. For clarity, “Services” as defined in the Marketplace Product Addendum shall include the Storefront Services, and “Wolt Service” as defined in the Marketplace Product Addendum shall include the Storefront Page and, where applicable, the Storefront Website.
Except as otherwise set out in this Addendum, the terms of the Agreement (including its provisions on the delivery of the Merchant’s Products) apply to orders placed through Storefront, and Wolt will provide Delivery Services in respect of such orders in accordance with the Agreement.
If there are any discrepancies between the Storefront Product Addendum and the Agreement, the Storefront Product Addendum will prevail in relation to the Storefront Service.
SCHEDULE 1 – STOREFRONT BOOST SERVICES
1.1 Storefront Boost. The features currently included in Storefront Boost are described in this Schedule 1, and may be updated by Wolt from time to time. Wolt may add, modify, or discontinue any Storefront Boost feature without amending this Addendum, provided that Wolt will give the Merchant reasonable notice of any material reduction in features.
1.2 Storefront Boost Services. The Storefront Boost Services include:
(a) the Services for the Storefront Website described in paragraph 1.3;
(b) the Storefront Marketing Services described in paragraph 1.4;
(c) Google and Meta analytics support;
(d) Skip-the-Line QR Ordering, enabling Storefront Users to place in-store orders by scanning a QR code provided by Wolt, for which the Merchant is responsible for displaying the QR code and maintaining any compatible in-store hardware; and
(e) When the feature is available, creation and operation of a digital loyalty program which will be available for your Storefront Users for orders placed through the Storefront Website.
1.3 Storefront Website.
(a) Subject to availability of the required internet domain name for a reasonable (as determined by Wolt in its sole discretion) price, Wolt will use reasonable efforts to purchase and hold the Domain on the Merchant’s behalf. On termination of Storefront Boost or this Addendum, Wolt may retain the Domain and the Merchant disclaims all rights and interests in and to it;
(b) Wolt will, subject to the Merchant providing all Merchant Content required by Wolt in the format required by Wolt, build, host and maintain the Storefront Website for Merchant using Wolt’s standard templates and to Wolt’s standard specifications. Wolt is not obliged to provide any bespoke design or development work, although it may agree to do so at its discretion (and if it does, may charge additional fees for such bespoke design or development work);
(c) as between the Parties: (i) Wolt (or its licensors) owns all intellectual property rights in the Wolt Materials including the Storefront Website template, design, and underlying code; and (ii) the Merchant owns the intellectual property rights in the Merchant Content, including the content, branding, and other materials it supplies for inclusion on the Storefront Website;
(d) Wolt may use third-party providers (including website-building and hosting platforms) to deliver the Storefront Website. Merchant will comply with any terms and conditions applicable to such third-party provider services and products that are notified to Merchant by Wolt; and
(e) Wolt may display Storefront User ratings, reviews, and similar content relating to the Merchant and sourced from the Wolt Marketplace on the Storefront Website.
1.4 Storefront Marketing Services. Where Storefront Boost includes Storefront Marketing Services:
(a) Wolt may use Storefront User Data to send marketing communications on the Merchant’s behalf, and to configure integrations with third-party analytics and advertising platforms (including Google and Meta), in each case only to the extent permitted by applicable law, including applicable direct marketing and data protection laws;
(b) the Merchant is responsible for ensuring it has any consents or other lawful basis required for such marketing communications and integrations under applicable law;
(c) Wolt is not responsible for the availability, functionality, or performance of any third-party platform integrated as part of the Storefront Marketing Services; and
(d) if the Merchant is unable to satisfy the consent or other legal requirements referred to in (b) above in respect of a particular third-party platform, the Merchant may request that Wolt disable that platform's integration, without affecting the remainder of the Storefront Marketing Services.
MERCHANT TERMS
Annex A - Storefront Privacy Policy
This Privacy Policy (“Privacy Policy”) describes the key principles and practices of the processing of your personal data while ordering online from the merchant offering its products or services through the website or online store you are currently using (“Company”).
Company provides online ordering services to provide information, ordering services, and delivery services regarding products offered by Company (“Service”). This Privacy Policy describes the information we collect, how we use it, and when and with whom we share it. Except as explicitly provided herein, this Privacy Policy applies only to information that we collect and use about you when you access or use the Service.
1. DATA CONTROLLERS
Online ordering from the Company is offered to you using the Wolt Storefront ordering platform. The personal data processed in the context of your order is controlled by the Company.
2. INFORMATION WE COLLECT ABOUT YOU
When you use the Service, we may collect or receive information about you to provide the Service and operate our business. The types of information that we may collect about you are:
Information You Provide to Us Directly
We may collect information that you provide directly to us:
When you use our Service, e.g. when you place an order;
When you subscribe to newsletters;
When you request customer support and/or technical assistance;
When you participate in surveys or fill out forms;
When you otherwise communicate with us through the Service, for example by registering for promotions, or otherwise transmitting user content to us.
The information you provide directly to us may concern you or others and may include, but is not limited to:
Name and contact information, such as phone number, address, and email address;
Order details;
Payment information; and
Information provided via surveys and/or other marketing research efforts.
You are not required to provide us with such information, but certain features of the Service may not be accessible or available, absent the provision of the requested information.
Information Collected Automatically
We also may receive and store certain information about you and your device(s) automatically when you access or use the Service. This information may include:
Technical Information – We may collect technical information associated with your activity on the Service and may include information related to your browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer the Service.
Site Usage Information – We may collect information to better understand customer traffic patterns usage of the Service. This may include the webpage that you were visiting before accessing the Service, the pages or features of the Service that you browsed to inform us which part of the Service you visit and how much time you spend there. This information is used to analyze and improve the Service and to provide our customers with a better user experience.
Site Preferences – We collect information about your preferences to make your use of the Service more productive through the use of cookies.
Location Information – We may collect and store general location information (such as IP address).
Information From Third Parties
We may collect information about you or others from third parties. For example, to the extent permitted by law, we may collect information from publicly-available sources. We may combine information that we collect from you through the Service with information that we obtain from such third parties and information derived from other products or services we provide. If you log into the Service using third-party social media credentials, for example, that third party may also provide us with information, depending on the privacy policy of that third party.
3. USE OF YOUR INFORMATION
We use your information in a variety of ways, as described below, and only if we have a valid reason to do so.
To Provide You with the Service: We use your information to provide you the Service. For example, we use credit card information to complete a transaction. Your information may be available or provided to third-party service providers that are contractually obligated to protect your information as disclosed in this Privacy Policy.
To Maintain, Improve, and Personalize the Service: We may use your information for our everyday business operations such as auditing and administration of the Service. Your information may also be used to improve the content and/or functionality of the Service. We may use your information to help us improve our offerings, such as using order history and trends to understand the popularity of menu items. We may also use your information to personalize your experience and our recommendations to you.
To Communicate with You: We use your information to communicate with you. For example, we may contact you about the status of your orders. We may also contact you with promotional offerings or other communications that may be of interest to you. In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of the Service.
For Account and Network Security Purposes: We care about keeping you secure and safe while using the Service. Keeping you safe requires us to process your information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activity or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.
To Maintain Legal and Regulatory Compliance: The Service is subject to certain laws and regulations which may require us to process your information. For example, we process your information to pay our taxes and to fulfill our business obligations.
To Enforce Compliance with Our Terms and Conditions and Policies: When you access or use the Service, you are bound to our Terms and Conditions of our service provider, DoorDash. We may process your information to prevent and mitigate any alleged or actual prohibited, illicit or illegal activities on the Service.
To Protect You, Others, and Our Business: We may use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms and Conditions, to comply with the law, and to protect against security risks.
4. OPTION TO LOG IN WITH THIRD-PARTY CREDENTIALS
You may log into the Service using your credentials from other third party services like Facebook, Google, and/or Wolt. If you log in using a third party service like Facebook and Google, Company may collect certain information necessary to enable Company to access that service and your information contained within that service. If you use the Service, we will also receive the information the third party service provides to the Company.
5. MARKETING AND ADVERTISING
If you have placed an order with us or signed up to the Service, we may use your information to send you marketing communications by post, email, mobile messaging, and by phone, as well as to show you advertising online.
We use your account, device and usage information, order details and how you have paid, your preferences and demographic information to send you personalised offers and updates and to show you advertising about great restaurants, shops, products and services we think you would like.
Through our marketing communications we want to keep you up-to-date about the products, services and initiatives that we believe may interest you. This includes our latest offers and updates about the Service that are most relevant to you based on your information as mentioned above.
You can opt-out or change your marketing preferences at any time:
Online: Visit Profile, click on Settings, then Communication preferences.
Email: Click on the ‘unsubscribe’ link at the bottom of our marketing emails.
You may also opt-in on our Service (for example, at order check out) to receive marketing communications directly from us.
When you opt-out of our marketing communications, we will still send you service communications, such as updates of our terms and conditions, information of service interruptions and safety information about your delivery or communications that you have specifically asked to receive, such as a notification about the Service becoming available in a certain area.
We and our Advertising Partners may create aggregated statistics and reports (which do not contain your information) to help measure your interactions with, and the effectiveness of these ads.
6. RETENTION OF YOUR INFORMATION
We will only retain your information for as long as reasonably necessary to fulfil the purposes we collected it for, and for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. In the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you, we may retain your information for a longer period.
When determining the appropriate retention periods, we take into account factors including:
the amount, nature and sensitivity of the information;
the potential risk of harm from unauthorised use or disclosure of your information;
the purposes for which we process your information and whether we can achieve those purposes through other means;
our contractual obligations and rights in relation to the information involved;
legal obligation(s) under applicable law to retain information for a certain period of time;
applicable regulatory, tax, accounting or other requirements;
statute of limitations under applicable law(s);
our legitimate interests for retaining the information (to learn more, check the “Use of your information” section above);
whether there is an actual or potential dispute; and
guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your information where we no longer require it for the purposes we collected it for.
7. SHARING YOUR INFORMATION
We may share your information in the following ways:
Service Providers: We may share your information with our third-party service providers for certain business purposes. This information is provided in order for them to provide us services such as payment processing, customer support and other services. These third-party service providers have access to your information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your information for any other purpose.
When Required by Law: We may share your information with third parties where required to protect and defend our legal rights, protect the safety and security of users of the Service, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity
Corporate Transactions: In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction, including during the negotiation of an actual or contemplated transaction.
With Your Consent: We also may share or disclose your information with your consent or at your direction.
8. SECURITY
We adopt robust technologies and policies to protect your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your information to those couriers, third party providers and employees who have a business need-to-know.
For example, we protect your information when we share it, including through encryption, we test and evaluate our systems regularly and conduct security assessments of our third party providers we engage to ensure they meet our rigorous security standards.
Although we take steps to keep your information secure when it is with us, transmitting data over the internet is never fully secure, so any information you send to the Service is done at your own risk.
When you create an account in the Service you may create a password, or other secure login method and also provide payment card details. You must use a unique password and keep any password you create or other secure login method secret in order to help prevent others from accessing your account.
9. YOUR RIGHTS
In certain circumstances, under local data protection law, you may have rights in relation to the information we hold about you. We will handle a request to exercise these rights in line with the applicable law. This may include the right to:
Be informed. This is why we're providing you with the information in this privacy policy.
Access your information. You may ask us for a copy of the information we hold about you and to check whether we are processing it lawfully. In sharing with you a copy of your information, we use a third party secure method of transfer.
Change or update your information. You may ask us to make changes to any information we hold about you if it is incorrect or outdated, but we may need to verify the accuracy of the new information before updating it.
Delete your information. In certain circumstances, you may have the right to request the deletion or removal of certain information that we hold about you where there is no good reason for us continuing to process it.
Restrict our use of your information. In certain circumstances, you may ask us to suspend our handling of your information if you have a specific reason for doing so.
Have your information ported to a third party. You may ask us for a copy of your information in a structured, commonly used and machine-readable format and, if we can, to send this to a third party. This right only applies to information that you have provided to us, which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw your consent. Where we rely on consent to use your information, you may have the right to withdraw that consent at any time. Withdrawing consent will not, however, make unlawful our use of your information before you withdraw your consent. If you withdraw your consent we may not be able to provide certain services to you. object to processing. You can object to us using your information if we have no legitimate reasons to do so.
How to exercise your rights
The abovementioned rights may be exercised by contacting the Company or Wolt. We may request the provision of additional information necessary to confirm your identity. We may reject or charge requests that are unreasonably repetitive, excessive or manifestly unfounded. If you are unhappy with how we have handled your information you can contact (depending on applicable data protection law) your local data protection authority.
10. CHANGES TO OUR PRIVACY POLICY
We may update this policy from time to time, so remember to check back in every so often, in case anything has changed. Where appropriate, we may notify you of changes, for example by email or in-app notification.
Annex B - Storefront Consumer Terms and Conditions
Effective date: 01 September 2026
Welcome to Storefront, an online ordering website provided to you by the Merchant on the Merchant Website, through its service providers including Wolt. The Merchant provides Storefront to provide information, ordering services, and delivery services regarding products offered by the Merchant (the “Storefront Service”). By accessing and using the Storefront Service, you agree to be bound by these Storefront Terms and Conditions (“Terms of Service”).
When selecting the Merchant’s products and services that the User wishes to purchase from the Merchant via Storefront Service, the User orders delivery services from Wolt. These Terms of Service apply to orders for delivery services concluded between Wolt and the User as well as Wolt’s User Terms of Service which are available at www.wolt.com.
Please read the following Terms of Service carefully before using the Storefront Service. If you do not agree with the Terms of Service, you cannot use the Storefront Service. These Terms of Service apply to any use of the Storefront Service and to the Purchase Agreements made hereunder.
1. Definitions
"Courier Partner" means an independent contractor who has signed a partner agreement with Wolt and that is a natural or legal person, or their substitute, performing delivery services with respect to Orders placed through Storefront Service.
“Merchant Website” means the Merchant’s website and the Merchant’s mobile applications and any Merchant’s digital stores in which the Storefront Service are available or will be available in the future.
‘Order” has the meaning provided in Article 3.3. of these Terms of Service.
“Purchase Agreement” means a binding agreement between the User and the Merchant for the purchase of Merchant’s products on the Merchant Website and possible delivery or other services made on an Order.
“User” or “you” means a natural person using the Storefront Service. The User must be of the age of 18 or older and have or create an account on Merchant Website and log in to this account.
2. Identity of the Merchant and Wolt
Merchant:
The Merchant is the seller identified in the applicable legal notice (“Imprint”) available on the Wolt Storefront Page or Merchant Website. Further information regarding the Merchant, including its identity and contact details, can be found in the Imprint.
Wolt:
The applicable Wolt legal entity for the country in which the User is located, as identified in Annex 1, including the respective entity’s registered address and company/business ID.
Trade name: “Wolt",
Email address: support@wolt.com.
3. Description of the Storefront Service
3.1. Storefront Service is an online ordering website (Storefront page) on the Merchant Website where the User may place orders to purchase products and services from the Merchant and order delivery services.
The Storefront Service is operated by Wolt as a standalone service to enable the Merchant to provide its online ordering website for placing orders to purchase products and services from the Merchant. Wolt is not a restaurant, delivery company, or food preparation business.
3.2. The Merchant provides the information about their products and possible services in the Storefront Service, including but not limited to information on product characteristics, allergens and instructions of use. If you have allergies or other dietary restrictions or for other reason wish to receive more detailed information about the products, please contact the Merchant. You can also contact Wolt's customer support who can contact Merchant on your behalf for such enquiries. The Merchant is however responsible for providing accurate, up-to-date and legally required information about the products, including providing information on applicable prices and indicating the price per unit where required under applicable laws.
3.3. When selecting the Merchant’s products and services that the User wishes to purchase from the Merchant, the User makes a binding order to purchase the products and services from the Merchant on the terms and conditions presented to the User herein and in the Storefront Service before placing the order (the “Order”). After having received the Order, Wolt will transmit the details of the Order to the Merchant. When the Order is accepted by the Merchant and Wolt has provided the User with an order confirmation on behalf of the Merchant, the User and the Merchant enter into the Purchase Agreement for the purchase of the Merchant’s products and, if applicable, delivery or other services. In some cases, the Purchase Agreement for the purchase of the delivery service is entered into with Wolt instead of the Merchant, as reflected on the receipt. Wolt will provide the User with a receipt on behalf of the Merchant, unless regulation in the country where the User is located requires that the Merchant provides the receipt directly to the User, for the products and, to the extent applicable, for the delivery services. The fulfilment of the Order is subject to availability, and Wolt reserves a right, in its sole discretion, to cancel or not to accept an Order.
3.4. If delivery services are ordered, a Courier Partner is notified that a delivery opportunity is available and the technology facilitates completion of the delivery to the User. Wolt charges Users a delivery fee, service fee and other surcharges (when applicable) as defined in more detail in the Storefront Service where relevant.
3.5. The Merchant will prepare and/or collect and pack the products set out on the Order. The Merchant is liable towards the User for the proper execution of the Purchase Agreement.
Wolt is not responsible or liable towards the User for the proper execution of the Purchase Agreement by the Merchant. Wolt or the Merchant may facilitate any compensation to Users for faulty delivery services.
3.6. When you use the Storefront Service, there may be a minimum value for purchase required, in which case you will be notified thereof before you make the Order on the Storefront Service. Where an Order fails to meet the minimum required value, you will have the possibility to pay the difference to meet the minimum value or to add more products to your Order.
3.7. The Merchant determines in its sole discretion the selection and pricing of their products available on the Storefront Service.
3.8. The Merchant may also impose certain restrictions on your Order, such as quantity limits and size limitations of the Order. The Merchant does not guarantee the availability of that particular item will be available to order from an individual site that Merchant operates or that such individual sites will be available using the Merchant Website. Merchant is responsible for informing you of any limitation relating to the availability of any products. User accepts that in case a certain product is temporarily unavailable, the Merchant will fulfill the remaining part of your Order without including the unavailable product in the Order. You will not be charged for products that are unavailable at the time of placing the Order.
4. Right of revocation
4.1. You cannot withdraw from or cancel an Order for products or services once you have placed it, unless explicitly provided otherwise in these Terms of Service. Prior to placing an Order for a product or service you should carefully review your selection.
4.2. If you are a consumer, you are entitled to a right of revocation in accordance with the statutory provisions of the country where you are located. Consumer in the sense of these Terms of Service means any natural person who uses the Storefront Service and places Orders for a purpose which predominantly cannot be attributed to their commercial or their self-employed professional activity.
4.3. The Merchant follows the limitations of consumers' statutory cancellation rights as set out in applicable laws, according to which the right of revocation shall not exist for Purchase Agreements concerning certain items, including, but not limited to, the following:
products such as foodstuffs which are perishable or which may quickly pass their expiration date,
products made to your specifications or clearly personalized,
sealed products which are not suitable for return due to health protection or hygiene reasons, if such products were unsealed after the delivery,
products which, according to their nature, are inseparably mixed, after delivery, with other items,
sealed games, movies or computer software which were unsealed after delivery.
4.4. You have the right to revoke the Purchase Agreement of products, for which the right of revocation exists, within 14 days from the day of delivery of the products on the Order without giving a reason for the cancellation. In order to exercise your right of revocation, you must inform Wolt of your decision to cancel by means of a clear statement (e.g., an email or a message sent through Wolt’s in-app customer service chat) within the said time period of 14 days. The Merchant as the trader of the products on your Order has authorized Wolt to receive the revocation notification on the Merchant’s behalf. In case the Merchant has chosen to offer a longer cancellation period than 14 days, such a period will apply to Orders made through the Storefront Service if explicitly mentioned in the descriptive details on the Storefront Service. If you wish, you can use the below model revocation form for making the revocation notification by filling in the information in the form and sending the information to Wolt, which information shall also be forwarded by Wolt to the Merchant:
Model revocation form
To: [name of [the Merchant], [the Merchant’s] address and [the Merchant’s] email address]:
Herewith I/we (*) revoke the agreement concluded with me/us (*) regarding the purchase of the following goods (*)/ the provision of the following services (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature(s) of the consumer(s) (only in case of notification on paper)
Date
(*) Delete as applicable.
4.5. If you revoke all or part of the Purchase Agreement, the Merchant will refund to you all payments the Merchant has received from you, including the delivery fee, service fee and possible surcharges for delivery services (where applicable) no later than 14 days from the date on which we received notice of your revocation of the Purchase Agreement or a part thereof. Note that the delivery fee, service fee and possible surcharges (where applicable) will not be returned in case of only a partial revocation of your Order.
4.6. For making the refund, the Merchant will use the same means of payment as you used for the original purchase of your Order, unless expressly agreed otherwise with you. The Merchant may refuse a refund until the Merchant has received the products back or until you have provided proof that you have returned the products, whichever is earlier.
4.7. You must return or send the products to the same location from which you made the Order. The contact details of the Merchant’s point of sale are available on the Storefront Service. You have to return the products to the Merchant as soon as possible and in any case no later than 14 days after the day on which you notified the Merchant of the revocation of the Purchase Agreement. This period is deemed to have been observed if you dispatch the products before the expiry of the period of 14 days.
4.8. Except in the case you exercise your right of withdrawal under the applicable statutory law which is free of charge, you shall bear the direct costs of returning the products. The returned products have to be in an unused condition and capable of being resold. You shall be liable for any loss in value of the products if such loss in value is due to handling of the products that is not necessary for testing their condition, properties and functionality.
4.9. Sometimes an item you order may be temporarily out of stock. Where a Merchant has enabled substitutions, you will see the substitutions option in the Storefront Service before confirming your Order. If available, you can either allow the Merchant to substitute the missing item with a comparable item, or choose a refund for the item. Substitutions are selected as the default option where enabled, but you can change this for individual items before confirming your Order. If you allow substitutions, the Merchant may replace a missing item with a comparable item. The Merchant will follow these general principles for any substitute: (i) The substitute should be as similar as reasonably possible in type, main characteristics, quality and intended use; (ii) Main ingredients, active ingredients or core features should not materially differ, however a selected flavor may differ; (iii) Allergens and specific dietary or functional characteristics, such as lactose-free, gluten-free, organic, hypoallergenic, waterproof, alcohol strength, compatibility requirements, should be respected; (iv) Brand may differ, unless the nature of the product requires closer equivalence; (v) Where no clear substitute is available, the Merchant may contact you. If a substitute is provided, you will never pay more than the price of the original item. If the substitute costs less, you will be charged the lower price, and if the substitute costs more, you will only be charged the price of the original item. If substitutions are not enabled as a feature in the Storefront Service for a Merchant, if you have chosen refunds instead of a substitution, or if no suitable substitute is available, you will be refunded for the missing item.
5. Right to Use
5.1. You have a limited, non-exclusive, non-transferable, and non-sublicensable right to use the Storefront Service in the form offered to you by the Merchant from time to time solely for the purposes set out herein.
6. Payments
6.1. The User will pay the purchase price set out in the Order by using the relevant payment functionality of the Storefront Service. Wolt will handle the payments on behalf of the Merchant and Wolt, or the Wolt group company authorized by Wolt, collects all payments from the Users on behalf of the Merchant. The User’s payment obligation shall arise upon placing an Order through the Storefront Service.
6.2. The User may fulfil this payment obligation only by using the relevant online payment method provided in the Storefront Service. When the User has paid the purchase price to Wolt, the User has fulfilled its payment obligation towards the Merchant.
6.3. If applicable in your country, you may be able to fulfil your payment obligation by using a lunch benefit as payment method, if the Storefront Service is compatible with the lunch benefit provided by your employer. You are responsible for ensuring that the Order costs of food products and delivery services paid with the lunch benefit does not exceed the limit of the lunch benefit’s daily value. The amount exceeding this value can be paid with another acceptable payment method in the Storefront Service. You are obligated to comply with the tax administration’s guidelines regarding use of the lunch benefit. Please note for example that the lunch benefit is personal and does not cover purchase of gift cards, utility products, groceries, convenience food or processed food. You are therefore not entitled to buy such products with the lunch benefit through the Storefront Service.
6.4. The payment will be automatically charged from the User’s credit card upon delivery of the Order. Wolt is entitled to make an authorisation hold on behalf of the Merchant on the User’s credit card once the Order has been placed through the Storefront Service. Wolt uses a third party payment service provider for processing of payments.
6.5. In certain situations and payment methods, the purchase price may vary slightly due to technical foreign exchange rate exchanges between currencies as part of the payment process. Wolt assumes no liability in these currency conversion differences and cannot predict the exact amount to be charged when using payment instruments subject to foreign exchange rate conversions.
6.6 If applicable in your country the following applies: When you add products sold by weight in your Order, Wolt will not know their exact weight until the products are weighed by the Merchant. For such weight-based products, any price per product shown on Storefront Service is only an estimate given by the Merchant. The final price of the weight-based product in your Order will be determined and charged based on the actual weight of the product you receive. To cover for possible price adjustments caused by weight variation, Wolt, on behalf of the Merchant, will make a temporary authorization hold on your card. The amount of the temporary authorization hold will be at maximum 20% of the value of weight-based products included in your Order. In case the product in your Order weighs less than as indicated in your Order confirmation, Wolt, on behalf of the Merchant, will refund you the price difference. In case the product in your Order weighs more than as indicated in your Order confirmation, Wolt, on behalf of the Merchant, will charge you the price difference from the temporary authorization hold made for weight-based products. Any part of the temporary authorization hold that is not needed for covering for a price adjustment will be returned or refunded to your card.
7. Delivery of an Order
7.1. The User orders the delivery of the Order through the Storefront Service. The Order will be delivered to the location confirmed by the User in the Storefront Service. The User also has to provide a street address for the confirmed location in the Storefront Service. If no-contact delivery is applied to your Order, please note that the goods shall be deemed to be delivered when they are left at the door and the Courier Partner marks the Order status as "delivered" on the Storefront Service after which you bear the risk of the items in the Order.
7.2. The User must be available to receive calls at the phone number the User has submitted to the Storefront Service. If the phone number provided by the User cannot be reached, the delivery may be cancelled by the Merchant or by Wolt and the User may be charged for the full price of the Order.
7.3. The User may place an Order to be delivered as soon as possible (standard delivery method) or by pre-ordering a certain delivery time, to the extent these options are available on the Storefront Service at the time of placing the Order.
7.4. Standard delivery option: The User must be present at the confirmed location set out in the Order between the time of making the Order until the products set out in the Order have been received. If the User is not available at the location they have confirmed within five minutes of the arrival of the delivery of the ordered products and the User does not respond after two contact attempts by the Courier Partner making the delivery, the delivery may be cancelled by Wolt or the Merchant and the User may be charged for the full price of the Order.
7.5. “Pre-order” delivery option: the User must be present at the confirmed location between ten minutes prior to the pre-ordered delivery time until the moment of delivery in the Order to receive the Order.
8. Picking up and collecting an Order at the Merchant’s point of sale
8.1. If the User has not ordered delivery of the Merchant’s products set out in the Order, but the collection at the Merchant’s point of sale, the products can be collected at the point of sale of the Merchant the User has chosen in connection with the Order. The User will receive a separate electronic confirmation when the products are ready for collection. The Merchant or Wolt may set conditions for the identification of the User when picking up the products set out in the Order.
8.2. The Merchant shall retain the ordered products for 60 minutes after the Merchant has notified the User that the Order is ready for collection. However, this obligation is limited to the opening hours of the particular the Merchant’s point of sale and the Order has to be collected before the closing time of said point of sale of the Merchant.
9. Eat-in Order
If the User has selected the option to consume the products set out in the Order at the point of sale of the Merchant, the User will receive a separate electronic confirmation about the expected time of when the products will be ready to be consumed at the Merchant’s point of sale.
10. Time estimates
Any delivery time or pick-up time or other time estimate communicated to the User are only estimated times. There is no guarantee that the Order will be delivered or available for pick-up or consumption at the estimated time. Delivery times of the products may also be affected by factors such as traffic jams, rush hours and weather conditions.
11. Intellectual Property Rights
11.1. All Intellectual Property Rights in or related to the Storefront Service and thereto related documentation and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of the Merchant and/or Wolt as applicable and/or their affiliates/subcontractors/licensors. “Intellectual Property Rights” shall mean copyrights and related rights (including database and catalogue rights and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.
11.2. These Terms of Service do not grant the User any Intellectual Property Rights in the Storefront Service and all rights not expressly granted hereunder are reserved by the Merchant and Wolt and their subcontractors/licensors.
11.3. User grants to the Merchant and Wolt a worldwide, royalty-free, sublicensable, and transferable right to use, modify, reproduce, distribute, display and publish any content provided by User in connection with the Storefront Service. Such content may include photographs, data, information, feedback, suggestions, text, and other materials that are uploaded, posted or otherwise transmitted relating to the Storefront Service.
12. Additional Provisions for use of the Storefront Service
12.1. The Storefront Service is only available to persons of the age of 18 years or older. You may not register as a User if you do not fulfill this requirement.
12.2. The User shall observe all applicable rules and regulations when using the Storefront Service, including with respect to the purchase of alcohol and tobacco products, medicine and other age-restricted products. To the extent delivery of age-restricted products, such as alcoholic beverages or tobacco products, is available in the country where the User is located, the User may be refused delivery of age-restricted products in case the User is unable to provide a valid government-issued photo identification document to Wolt’s Courier Partner delivering the Order proving that the User is of legally required age to purchase the product(s). The User may be refused delivery of age-restricted products also in other cases stipulated by applicable rules and regulations in the country where the User is located, such as for alcoholic beverages if the User is showing signs of intoxication. In case the delivery of age-restricted product(s) is refused due to reasons described herein, the Merchant or Wolt, as applicable, has the right to charge from the User two times the value of the delivery fee, service fee and possible surcharges for delivery services (if applicable) that the User paid for the Order in question as compensation for having to return the age-restricted product(s) to the Merchant.
12.3. The Merchant may change or remove different parts of the Storefront Service, including the products available in the Storefront Service in part or in whole.
12.4. By using the Storefront Service, the User may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. The Merchant, nor Wolt, is responsible for any content or information or for any damages arising as a result of the use of or reliance on it.
12.5. The User shall be responsible for obtaining and maintaining any devices or equipment (such as telephones) and connections needed for access to and use of the Storefront Service and all charges related thereto.
12.6. The User will not: (i) use or attempt to use another person’s personal Storefront Service account and/or access another person’s personal payment data through the Storefront Service or use another person’s personal payment cards when using the Storefront Service, without consent of that other person; (ii) copy, modify or create derivative works of the Storefront Service or any related technology; (iii) reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Storefront Service or any related technology, or any part thereof; (iv) remove any copyright, trademark or other proprietary rights notices contained in or on the Storefront Service; (v) remove, cover or obscure any advertisement included on the Storefront Service; (vi) collect, use, copy, or transfer any information obtained from the Storefront Service without the consent of the Merchant; (vii) use bots or other automated methods to use the Storefront Service; (viii) create a Storefront Service account using a fake identity or an identity of another person; or (ix) access the Storefront Service except through the interfaces expressly provided by the Merchant.
12.7. A User may be removed or suspended from the Storefront Service with immediate effect and/or refuse or cancel any Orders from a User if: (i) the User abuses the Storefront Service or causes any harm or detriment to the use of the Storefront Service or the Merchant or Wolt or Wolt’s employees, (ii) the Merchant has reasonable belief of fraudulent acts by the User when using the Storefront Service, (iii) the User places a false Order (for example by not paying or by not being present on the delivery or collection location in order to receive the Order) or otherwise fails to comply with his obligations arising from these Terms of Service; (iv) there is reasonable doubt about the correctness or authenticity of the Order; or (v) the User engages in threatening, harassing, racist, sexist or any other behaviour that [the Merchant] or Wolt deems inappropriate towards the Merchant’s or Wolt's employees or Courier Partners. If the Merchant cancels an Order that has already been paid for, Wolt, on behalf of the Merchant, shall transfer that amount into the same User account as the one from which the payment was made by the User.
12.8. The Merchant and Wolt act as independent controllers of the personal data collected in connection with the Storefront Service. Wolt processes such personal data in accordance with Wolt Privacy Statement. The Merchant independently determines the purposes and means of its processing of personal data and is responsible for ensuring that its processing complies with applicable data protection laws. Where available, the Merchant’s privacy notice will be accessible via the Storefront page, and customers may contact the Merchant directly with any questions regarding the Merchant’s processing of personal data.
12.9. The User must comply with applicable third party terms of agreement when using the Storefront Service.
13. Term and termination
13.1. These Terms of Service are in force as a binding agreement between the Merchant and/or Wolt as applicable and the User until further notice as long as the User is using the Storefront Service.
13.2. The User can discontinue the use of the Storefront Service at any time. The Merchant can discontinue providing the Storefront Service permanently or temporarily at any time.
14. Defects and complaints
14.1. Please note that the Storefront Service may at any time be interrupted or permanently discontinued. The Storefront Service may also be temporarily suspended. Do not use the Storefront Service for backing up any data. While we do our best in providing the User the platform and services (including new and/or temporary services such as no-contact deliveries, deliveries with novel technology or deliveries of new product categories) error-free, the Merchant does not promise or guarantee you anything regarding the reliability, functionality, timeliness, quality or suitability of the Storefront Service, its features or any service offered by it. Wolt does not promise or guarantee anything that is not expressly mentioned in these Terms of Service.
14.2. The Merchant is solely liable for the contents, quality, safety and packaging of their products sold through the Storefront Service and has a statutory defect liability for their products as set out in the applicable laws. The User is responsible for inspecting the products in the Order without undue delay after receiving the Order. If there are any defects or other quality shortcomings in the products of the Order, then the User should contact either the customer service of Wolt, acting on behalf of the Merchant, and include a clear description of the defects or shortcomings. Regarding consumer goods, notices of defects should be made within a reasonable time from detecting the defect, however no later than within two months after being detected. Please note that in case of defects in foodstuffs or other products that by their nature spoil or age rapidly, it is crucial that the User notifies the defect as soon as possible to enable proper investigation and verification of the defect. Please note that Wolt or the Merchant may ask the User to send a picture of the product in question in order to document and verify the defects. In case of a defect or a non-conformity in the products of the Order, the User is entitled to reimbursement in accordance with applicable laws.
14.3. The Merchant is solely liable for any defects in the contents and preparation or packaging of the Order or other shortcomings in the performance of the Purchase Agreement.
15. Applicable Law and Dispute Resolution
15.1. These Terms of Service shall be governed by and construed in accordance with the laws of the country where Wolt is registered.
15.2. If the User is a consumer, please note that the User cannot be deprived of the rights granted to you by the mandatory consumer protection laws of the User’s country of domicile.
15.3. Disputes arising from these Terms of Service shall be resolved by the competent courts of the country where the User is located. A consumer may, however, always institute proceedings in the competent court of their domicile. The User may also refer a dispute to the consumer disputes board or other corresponding out-of-court institution in the country where Wolt is registered.
16. Amendments
16.1. These User Terms of Service are subject to amendments. In case of any discrepancies between these User Terms of Service and any local language version of these User Terms of Service, these terms shall prevail.
16.2. The Merchant shall publish the amended User Terms of Service on the Merchant Website. The Merchant or Wolt, as applicable, shall inform the User of any changes that are material by nature on the Storefront Service or by email to the email address submitted to the Storefront Service by the User. If the User does not agree to any amended Terms of Service, they shall discontinue the use of the Storefront Service.
17. Assignment
17.1. The Merchant and/or Wolt, as applicable, shall be entitled to assign all or any of its rights or obligations hereunder in whole or part to an affiliate or successor or to a purchaser or acquirer of its business assets relating to Storefront Service without the User’s prior consent.
17.2. The User shall not be entitled to assign any of its rights or obligations hereunder in whole or part.
Annex 1 - List of Wolt entities
Wolt Oy, Pohjoinen Rautatiekatu 21, 00100 Helsinki, Finland, business ID: 2646674-9, if the User is located in Finland,
Wolt Enterprises Deutschland GmbH, Stralauer Allee 6, 10245 Berlin, Germany, business ID: HRB 217122 B, if the User is located in Germany,
Wolt Česko s.r.o., Bubenská 1477/1, Holešovice, PSČ 170 00 Praha 7, Czech Republic, business ID: 070 30 550, if the User is located in the Czech Republic,
Wolt Technologies Bulgaria EOOD, Sofia Tower II, Zone B-5, 101 Aleksandar Stamboliiski Blvd., floor 3, Sofia 1303, Bulgaria, business ID: 208246148, if the User is located in the Bulgaria,
Wolt Polska sp. z o.o., ul. Złota 59, 00-120 Warsaw, Poland, business ID: 0000745637 if the User is located in Poland,
Wolt Enterprises Israel Ltd., HaMelacha St. 8, 6721508 Tel Aviv, Israel, business ID: 515887156, if the User is located in Israel,
Wolt Technologies Greece Provision of Food Services S.A., 80 Mihalakopoulou Street, P.O. , 11528 Athens, Greece, business ID: 147811001000, if the User is located in Greece,
Wolt d.o.o. Beograd-Stari Grad, Masarikova 2-4, floor 3, building 1, 11000 Belgrade (Savski Venac), Serbia, business ID: 21408930, if the User is located in Serbia,
Wolt Azerbaijan LLC, Yasamal district, Hyatt Tower 2, 4th floor, 8 Izmir Street, AZ1065 Baku, Azerbaijan, business ID: 1404631321, if the User is located in Azerbaijan,
Wolt Technologies Kazakhstan LLP, Adi Sharipov street 92, 5th floor, 050012, Almaty, Kazakhstan, business ID: 190540026305, if the User is located in Kazakhstan,
Wolt Slovensko s. r. o., Nivy Tower, Mlynske Nivy 188890/5, 811 09 Bratislava, Slovak Republic, business ID: 52 396 771, if the User is located in Slovakia,
Wolt Malta Limited, Level 2, Office 1, Trident Park, Triq l-Imdina, Birkirkara CBD 2010, Malta, business ID: C 94616, if the User is located in Malta,
Wolt Norway AS, Kongens gate 4, 0153 Oslo, Norway, business ID: 920 464 254, if the User is located in Norway,
Wolt Latvija SIA, Krišjāņa Valdemāra iela 8-7 Rīga, LV-1010, Latvia, business ID: 40203027461, if the User is located in Latvia,
UAB Wolt LT, A. Goštauto g. 12A, LT-01108 Vilnius, Lithuania, business ID: 304573947, if the User is located in Lithuania,
Wolt Georgia LLC, Chugureti District, D. Agmashenebeli ave., N 61, 0179 Tbilisi, Georgia, business ID: 405260042, if the User is located in Georgia,
Wolt Eesti OÜ, Maakri tn 23a, Tallinn 10145, Harjumaa, Estonia, business ID: 14044231, if User is located in Estonia,
Wolt Zagreb d.o.o., Kuzminečka ul. 10A, 3rd floor, 10000 Zagreb, Croatia, business ID: 081193190, if the User is located in Croatia,
Wolt Danmark ApS, Borgergade 10, 2 sal., 1300 Copenhagen K, Denmark, business ID: 37 54 04 47, if User is located in Denmark,
Wolt Sverige AB, Solnavägen 3H, 113 63 Stockholm, Sweden, business ID: 559049-2335, if the User is located in Sweden, if the User is located in Sweden,
Wolt Cyprus Limited, Digeni Akrita 26, 1055, Nicosia, Cyprus, business ID: HE 404490, if the User is located in Cyprus, if the User is located in Cyprus,
Wolt, tehnologije d.o.o. Ljubljana, Parmova ulica 53, 1000, Ljubljana, Slovenia, business ID: 8273006000, if the User is located in Slovenia,
Wolt Magyarország Kft, 1027 Budapest, Bem József utca 1/B 4. em., business ID: 01-09-322693, if the User is located in Hungary,
Wolt Enterprises Iceland ehf, Efstaleiti 5, 103, Reykjavik, Iceland, business ID: 640123-1170, if the User is located in Iceland,
Wolt Austria GmbH, Zaunergasse 4-6, 1030 Wien, Austria, business ID: FN 596406 v, if the User is located in Austria,
Wolt Luxembourg S.á.r.l., 33 Boulevard Prince Henri, L-1724, Luxembourg, business ID: B278448, if the User is located in Luxembourg,
Wolt Albania SHPK, Rr. Ibrahim Rugova, Sky Tower, Floor 5, Suite 2, Tirana, Albania, business ID: M32418016P, if the User is located in Albania,
Wolt Technologies North Macedonia DOOEL Skopje, str. Maksim Gorki no. 13, Business Centre NASTEL building 1 entrance 1 4/4 Skopje, North Macedonia, business ID: 7807325, if the user is located in North Macedonia,
Wolt Kosova L.L.C., Tringe Smajli/Opoja, nr. 32 kati 1 Prishtinë, Kosovo, business ID: 812180850 if the User is located in Kosovo and
WOLT ROMANIA S.R.L., Strada Proclamația de la Timișoara nr. 5, corp B, Loft, Timişoara, România, business ID: 32487169, if the User is located in România.