Requirements for Alcohol Sales and Deliveries in Wolt Marketplace (Finland)

1. Scope and Applicability

1.1 These Requirements for Alcohol Sales and Deliveries in Wolt Marketplace (Finland) (the “Alcohol Requirements”) is an integral part of the Agreement between the Merchant and Wolt. It sets out the requirements that apply in Finland where the Merchant wishes to offer Alcohol Products in the Wolt Service. “Alcohol Products” as used herein means alcoholic beverages permitted for retail sale and home delivery under applicable laws.

1.2 The Merchant may not begin selling or delivering Alcohol Products until: (a) the Merchant’s alcohol retail licence (vähittäismyyntilupa) and Wolt’s delivery licence (alkoholijuomien toimituslupa) are valid and cover the intended activity; (b) the procedures required under these Alcohol Requirements have been implemented and the Merchant has completed applicable Wolt processes and onboarding; and (c) Wolt has confirmed a start date in writing for the Merchant’s relevant point of sale. Accepting these Alcohol Requirements allows preparatory steps before the start date but does not authorise any sale or delivery that would not otherwise be lawful.

1.3 Wolt may update these Alcohol Requirements to reflect changes in applicable laws or operational practices. Updates will be communicated to the Merchant in accordance with the Agreement. 

1.4 These Alcohol Requirements remain in effect and binding for as long as the Agreement is in effect and the Merchant offers Alcohol Products in the Wolt Service.

1.5 All capitalized terms used and not defined herein shall have the meanings ascribed to them in the Agreement. Unless otherwise stated in these Alcohol Requirements, the terms of the Agreement apply. In case of conflict, these Alcohol Requirements prevail with respect to the sale and delivery of Alcohol Products.

2. Terms for Alcohol Sales and Deliveries

2.1 For Delivery Services, Wolt shall ensure that Alcohol Products are delivered under a valid alcohol delivery licence and that the couriers handing them over hold a valid delivery passport (toimituspassi) where required by law. Wolt is not responsible for the Merchant’s own licences or for the Merchant’s compliance with the requirements herein and applicable laws.

2.2 The Merchant shall comply with all laws applicable to the sale and delivery of Alcohol Products, and with any and all Wolt’s reasonable instructions and guidelines on alcohol sales and deliveries. The Merchant may offer Alcohol Products in the Wolt Service only from points of sale that hold a valid alcohol retail licence. Where the Merchant performs Self-Delivery of Alcohol Products, it shall, in addition, hold a valid alcohol delivery licence. The Merchant shall provide copies of its licences to Wolt on request and notify Wolt immediately if a licence is suspended, revoked or expires.

2.3 The Merchant shall list only Alcohol Products that it may lawfully sell under applicable law and its licence, and shall keep the listings (including Alcohol by Volume (“ABV”), age restriction and product category) accurate and up to date. If a licence changes or lapses, the Merchant shall update its listings without delay. Wolt may restrict the times at which Alcohol Products can be ordered or delivered, and the Merchant shall not accept or release Alcohol Products for delivery outside such times.

2.4 For takeaway orders including Alcohol Products, the Merchant is solely responsible for complying with the applicable laws and regulations when handing out the products, including, but not limited to, checking that the person collecting the order is of legal drinking age and not visibly intoxicated.

2.5 If the Merchant performs delivery of Alcohol Products under the Self-Delivery model, the Merchant shall: (i) ensure that delivery is made only in accordance with the applicable delivery time restrictions as defined in the applicable laws; (ii) verify the age of the recipient at the time of delivery, using a government-issued photo ID; (iii) not deliver alcohol if the recipient is underage, visibly intoxicated or behaving disruptively; if there are reasonable grounds to suspect unauthorised handover or distribution of the Alcohol Products; or if delivery is prohibited by law due to the situation or location; (iv) ensure that all personnel delivering Alcohol Products hold the legally required alcohol delivery passes; (v) adhere to any additional control requirements required by Wolt; and (vi) remain solely responsible for compliance with all laws and regulations related to alcohol sales and delivery.

2.6 If an Alcohol Product cannot be handed over to the User for reasons arising from applicable law or Wolt's instructions, Wolt shall return the product to the Merchant during the Merchant's opening hours and the Merchant shall accept the return. In case the Merchant has closed and cannot be reached by Wolt Support, Wolt may keep the Alcohol Products until the return back to the Merchant is possible again. 

2.7 Without limiting any other rights of Wolt under the Agreement, Wolt may suspend or permanently remove the Merchant’s access to offer Alcohol Products in the Wolt Service if Wolt becomes aware of repeated or material breaches of these Alcohol Requirements or applicable laws. Wolt shall notify the Merchant in writing before applying any suspension. 

Updated 10.11.2026